Junior Portfolio Manager
About Student Cribs
Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 900 properties (over 4,900 beds) in 24 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home.
We are looking for skilled and experienced individual to join our Management team as an Junior Portfolio Manager supporting the Portfolio Managers.
Junior Portfolio Manager Responsibilities:
To manage the letting, & customer service team for the property portfolio
To have responsibility for the financial and operational performance of the portfolio
To achieve or exceed planned rent income and expenditure targets and budgets
Manage the transition & integration of new acquisitions into the business
Ensure the appearance & presentation of our properties meets expected high standards
Develop, manage & motivate our ambassador and agent network to achieve letting & financial objectives
Ensure compliance with statutory, industry code & best practice requirements
Strengthen adherence to existing operational processes & standards
Organise & manage annual tenant handover process planning and delivery each summer
Support the implementation and embedding of planned new digital business processes
Lead performance improvement projects & initiatives working with team members to implement
Address & resolve escalated issues & complaints in a timely & efficient manner
Research, monitor & report on market activity in existing and target cities
To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.
Junior Portfolio Manager Requirements:
Strong leadership & people management skills
Excellent organisation & time management skills
Strong budget management credentials & accountability
Advanced communication & institutional quality reporting skills
Committed to providing excellent level of customer service from initial contact through to tenancy end
Able to manage multiple projects running concurrently
Manage team to enter consistently high-quality information in our management systems
Full time, permanent contract – immediate start date available
Location: Central London Office
Hours: 09:00am to 18:00 Monday to Friday with the ability to work some weekends where required (especially during mid-June and mid-August).
Company phone & Laptop provided
To apply for this job email your details to email@example.com