Professional Lettings Manager – £30-£40K
About Student Cribs
Student Cribs is the UK’s largest non-PBSA owner-operator, managing over 5300 beds across 24 university cities. PE-backed and growing, we are now expanding into professional lettings — targeting working professionals and key workers seeking high-quality accommodation.
The Role
A lettings-focused role responsible for driving occupancy across our professional portfolio. You will own the full letting cycle — from generating demand and conducting viewings through to securing tenancies and managing tenant relationships — working closely with the marketing team on channel strategy and reporting to the Head of North on performance.
Key Responsibilities
— Drive occupancy across the professional portfolio, taking ownership of lettings performance from first enquiry through to signed tenancy.
— Identify and develop new letting channels — employer direct, relocation agents, NHS and local authority referral schemes, and community networks — briefing the marketing team for deployment.
— Manage the full viewing process, conducting accompanied viewings, following up promptly, and converting enquiries into lets at pace.
— Build and maintain relationships with local letting agents, employer HR teams, and community partners to generate a consistent pipeline of prospective tenants.
— Review and set rents competitively on every void, making data-led recommendations to the Head of North on pricing and market positioning.
— Manage tenant relationships throughout the tenancy, acting as the primary point of contact and resolving issues promptly to maintain high satisfaction and retention.
— Oversee tenancy renewals proactively, conducting rent reviews in line with market comparables and the portfolio’s rental growth target.
— Ensure council tax accounts are correctly set up and managed for each professional property, liaising with the local authority as required on any changes to occupancy.
— Work with the operations team to ensure properties are maintained to the professional lettings standard and that any issues affecting lettability are escalated and resolved quickly.
— Ensure all lettings activity is compliant with current legislation including Right to Rent and deposit protection requirements.
— Maintain accurate CRM records and submit weekly performance reports to the Head of North every Monday.
Further details
– Full time, permanent contract
– Location: Manchester
– Salary: £30,000 – £40,000 depending on experience.
– Discretionary performance-based bonus of up to 25%
– Hours: 09:00am to 18:00 Monday to Friday
– Company phone & Laptop provided
– Full UK driving license desired but not essential