Graduate Scheme: Apply Now
Are you looking for a graduate role in 2023 to kickstart your career?
Student Cribs are hiring university graduates for a unique rotational training contract, rotating between teams including Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination. We are hiring at our Central London headquarters, and at our Newcastle and Manchester regional offices.
About Student Cribs
Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 1000 properties (4,900 bedrooms) in 25 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home.
About The Scheme
This is a unique opportunity for University graduates to join a high growth real estate business and gain experience across multiple departments. Successful candidates will rotate between teams including Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination, working within established teams of industry experts. Extensive training and mentorship will be provided, with excellent progression opportunities available upon successful completion of the program.
Build Valuable Experience Across Multiple Departments
Customer Service & Tenancy Progression
The Customer Service and Tenancy Progression teams are responsible for ensuring our tenants have a market leading experience from the initial contracting stage of their tenancy all the way through to check-out. The largest office-based team at Student Cribs, they are at the heart of what we do. These teams assist tenants throughout the contracting process, complete right-to-rent checks and support check-ins, delivering seamless customer service at all stages of tenancy.
Marketing & Sales
The Marketing team are responsible for building awareness of the Student Cribs brand across our 25 markets, and generating leads for the Portfolio Management & Lettings Team. With a strong focus on digital marketing, they ensure Student Cribs is top-of-mind and top-of-page when students are searching for accommodation. In addition to managing advertising channels, the Marketing Team also monitor review channels, manage the website, create and manage marketing assets of our properties, conduct market research and produce market reports.
The Sales team are responsible for letting our student properties. They are the first touchpoint prospective tenants have with the brand when searching for the perfect home. They help students navigate available options, view suitable Cribs and move to the booking stage. Our Sales Team thrive on helping students find the perfect Crib, delivering next-level customer service and know their markets inside and out ensuring properties are let for the following year.
The Compliance Team is a critical function that ensures that Student Cribs adheres to the laws and rules required to facilitate its operations. The compliance team at Student Cribs is responsible for the acquisition and quality assurance of the various certifications required to let properties.
With 4,900 tenants across the UK and a deeply rooted commitment to delivering exceptional customer service and safe, comfortable accommodation, the Student Cribs Maintenance Coordination team are a core function of the business. Coordinating internal Maintenance Operatives and external contractors, this team ensure both reported issues and planned preventative works are scheduled and completed in a timely manner, while keeping tenants informed with the help of Student Cribs custom Tenant Portal (app).
Work In A Fun, Collaborative Environment
What We Look For
We don’t ask for any particular degree-background to join our program, but there are some skills we would like to see demonstrated within your application.
Great team working skills
Exceptional communication and interpersonal skills
Confident, with the ability to work well under pressure
Diverse in your abilities and able to adapt to new roles
Proactive approach to work with good attention to detail
Strong eye for detail
University degree in any field
The Application Process
Submit your CV and 1 minute video about why you are suited to the role
Attend a virtual interview with a member(s) of the Student Cribs team
Attend an in person assessment centre in London
Offer / Outcome
Flexible start dates between June and September
Location: London (excellent central London location, newly developed office), Manchester or Newcastle
Salary: £26,000 + Discretionary Bonus
Hours: 09:00am to 18:00 Monday to Friday with the ability to work some weekends where required (especially during mid-June and mid-August)
Company phone & Laptop provided
Got What It Takes?
Have you got what got what it takes to join the Student Cribs Team?