Student Cribs are proud to achieve market leading tenant satisfaction, with extremely high ratings and overwhelmingly positive reviews from tenants on review sites such as Google and Trustpilot. We achieve this by providing university students across the UK with best-in-class accommodation and customer service designed around their needs and preferred communication methods. Unfortunately, a very small number of our approximately 4,000 tenants each year do have experiences that fall below expectations. Our team work tirelessly to identify areas where we can improve, with tenants invited to share feedback at the start, middle and end of their tenancy which is quickly acted on, while a bespoke Portal application allows tenants to instantly report maintenance issues, check for job updates and speak to their Property Manager in real time via live chat. This ensures tenants can quickly and easily notify our team and on-site Maintenance Managers of any issues that do arise, and resolve these rapidly with minimal disruption to their schedules. The result is 1000s of students every year enjoying modern, comfortable and secure housing provided by Student Cribs, allowing them to make the most of their time at university.
Great quality student living clearly maintained to a very high standard.
Gorgeous house, modern and warm. Students cribs always answer our queries quickly and have been really helpful. They send out surveys regularly to ensure student voices are heard. Best agency I’ve had in my 4 years at uni.
Well worth the money. I am currently living in my second student cribs house. The decor is modern and homey. Any issues that arise can be flagged up easily to the team by the portal and are dealt with very quickly. Would definitely recommend.
Really reliable for students, and any reported maintenance is carried out quickly and effectively, keeping to Covid-19 guidelines. Would definitely recommend to other students.